Hello advertisers and welcome to Bigbom – belong to Bigbom Pte Ltd, Bigbom Singapore and developed by Bigbom Vietnam Technology Co., Ltd (hereafter also Bigbom or “ we/our”). We offer our service to allow you to auto-optimize Facebook and Google Ads through our platform.
These terms and conditions (the “Terms”) ly to the relationship between Bigbom and you for any use of the service that Bigbom offers. You cannot use Bigbom without accepting these Terms.
1. Registration and personal account
If you want to use our service, please register at https://.bigbom.com/, choose a suitable advertisers channel. You will need to change the password and accept “this” terms & conditions in order to continue to use Bigbom.
You must keep your password & all accounts related strictly secret.
Bigbom account is wholly & purely owned by you. We do not manage any accounts other than the accounts that run on the Bigbom platform. We will assume that all actions taken from your account are done by you or under your supervision.
Please update your data & information to the latest valid information so that we can contact you if needed at a prompt time.
Bigbom respects your privacy & takes very seriously your personal data. When you make use of our Bigbom, we will collect certain & necessary personal data from you with the aim of managing and promoting the services and products offered on Bigbom or/and contact in urgent cases regarding the trading activities.
- Contact Information: Name, address, company name, identification, publicly available social media profile information, e-mail, IT information (IP addresses, usage data, cookie data, browser data); financial information (credit card details, account details, payment information). We use a third-party service provider to process your credit card transactions. These third parties are governed by their own agreements.
- Purchasing a paid service package: When you sign up for a paid subscription for the Services, we collect information to process your payment and create your customer account. This information includes name, email address, physical address, telephone number, and company name where licable. We retain the last four digits of your credit card to allow you to identify the card used for future purchases. We use a third-party service provider to process your credit card transactions, here is Stripe. These third parties are governed by their own agreements.
- Customer-generated content:The data when you connect to the system including advertising image content, affiliate links, costs and advertising budget will be kept confidential by Bigbom. We are not responsible for the privacy of any of your information in case that it is disclosed by you, your staff, or other partners authorized by you.
If you close your account, we may still retain certain information related to your account for the purposes of analysis and record keeping integrity, and to prevent fraud, collect any fees payable, or take other actions as permitted by law
3. Methods of information security
We understand that the security of your personal information is very important. We encrypt information transmission by using secure encryption technology SSL – Secure Sockets Layer, and we also use 3rd party services to enhance the security of your information. We pay special attention to your credit card information, it must be secure. Therefore, Bigbom does not collect and store any information regarding your credit card. All your credit card information is handled by Stripe.com, which is one of the best payment gateways in the world. Even so, no method of transmission over the Internet, or method of electronic storage, is 100% secure. So while we continue to strive to use secure encryption to protect your personal information, Bigbom cannot guarantee absolute security. If you have any questions about the security of our website, you can contact us by email.
4. Information stored in Cookies:
Cookies is a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Each computer that can access our website is assigned a different cookie.
5. Fair use of our Bigbom
By using our Bigbom, you declare to be at least 18 years old.
You may not use the Bigbom in such a way that may violate any licable laws and regulations.
As a condition for using the Bigbom, you agree not to provide any information, data or content to us or the Bigbom that is incorrect, inaccurate, incomplete or that violates any law or regulation. In addition, you agree that you will not, never, nor allow third parties to:
a. Enter any non-public / secure areas of the Bigbom;
b. Send viruses, worms, junk mail, spam, chain letters, unsolicited offers or ads of any kind and for any purpose.
c. Investigate, scan or test the Bigbom or any other related system or network, or violate any security or authentication;
d. Must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our WEBSITE without our express written consent.
e. Make and distribute copies of the Bigbom; copy trades, copy activities or similarities…
f. Attempt to sell, distribute, copy, rent, sub-license, loan, merge, reproduce, alter, modify, reverse engineer, disassemble, decompile, transfer, exchange, translate, hack, distribute, harm or misuse the Bigbom;
g. Create derivative works of any kind whatsoever.
You may not create an account under someone else’s name or act like someone else in any other way, by any means. You shall be the only who owned the account created in the Bigbom.
In case the account is a shared fund from a group/team , multi-persons account, only an authorized person/representative is allowed to contact and work with the Bigbom Team (if any). Bigbom Team will be not responsible for any conflicts from your shareholders.
If you receive personal data or other sensitive information from other users, you will keep this information secret on your own.
Should we suspect any abuses of the account registered, Bigbom is entitled to (temporarily or permanently) block your account and deny you access to the Bigbom. We can also block your account or deny you access to the platform if you do not comply with these Terms, including conditions and policies referenced herein. In any case, Bigbom will have the right to make the final decision.
6. Intellectual property
Bigbom is the one and only exclusive licensee of all intellectual property rights vesting in and relating to (all content made available through) Bigbom & satellite site or documents, such as – but not limited to – patents, patent applications, trademarks, trademark applications, database rights, service marks, trade names, copyrights, trade secrets, licenses, domain names, know-how, property rights and processes (“Intellectual Property Rights”).
Bigbom grants its Users a non-transferrable, non-exclusive, non-sublicensable and revocable license intended for fair use of the Bigbom on the subscription basis as offered by us. You are not allowed to access the content of the Bigbom for any other purpose, such as selling or distributing the content of the Bigbom.
7. Availability of the Bigbom and disclaimer of warranties
The Bigbom is available on handheld mobile devices running iOS and Android. Bigbom will use reasonable efforts to make the Bigbom available at all times. However, Users acknowledge that the Bigbom is provided over the internet and mobile networks and thus the quality and availability of the Bigbom may be affected by factors outside Bigbom’s reasonable control.
Bigbom does not accept any responsibility whatsoever for unavailability of the Bigbom, or any difficulty or inability to download or access content, or any other communication system failure which may result in the Bigbom being unavailable.
Bigbom is not responsible for any support or maintenance regarding the Bigbom. Bigbom may – at its own discretion – update, modify, or adapt the Bigbom and their functionalities from time to time to enhance the user experience. Bigbom is not responsible for any downtime resulting from these actions.
To the maximum extent permitted by applicable law, Bigbom hereby disclaims all implied warranties regarding the availability of the Bigbom. The Bigbom is provided “as is” and “as available” without warranty of any kind.
8. Support and disclaimer
Bigbom has an exclusive support channel where users can ask questions about the Bigbom.
Bigbom will only give advice about the functioning of the Bigbom, explicitly give not any other such as investment advice or so. Bigbom does not take any responsibility for any users’ investments and investment decisions.
Bigbom may upload general documents, tutorials and/or videos via our website or email, about the functioning of the Bigbom. They are all Bigbom Intellectual property and proprietary material and should not be used for other purposes without our permission.
9. Risks & Disclaimer
The Bigbom Team has the pride for our devotion to develop the platform so far and we have never stopped improving it on a daily basis to push the quality and performance of our products to higher peaks. However, users should be aware that trading CFDs always carries a high level of risk, and you may have high possibilities of losing some or all of your investment. The high threshold of leverage rate (margin) that is often obtainable in forex trading, can, at times, even work against your trades, and your initial investment. The use of leverage can lead to bigger losses as well as bigger gains.
Please understand and agree that past results are not necessarily indicative of future performance. Investment in finance, esp. trading CFDs, always involves high risks of loss or damage to your initial investment due to its high volatility, substantial fluctuation, frequent changes of exchange rates & monetary policy. You should acknowledge that you are familiar with these risks and that you are solely responsible for the outcomes of your decisions. We accept no liability whatsoever for any direct or consequential loss arising from any reasons.
You must be aware of the risks and be willing to accept them in order to invest to trade in such high risk markets. Do not trade with money you can’t afford to lose. Please ensure you fully understand the risks and take appropriate care to manage your risk.
Nothing in these Terms shall exclude or limit Bigbom’s liability when it cannot be excluded or limited under applicable law.
Bigbom is not liable to you for any (direct or indirect) damage you suffer as a result of the use of the Bigbom or the content provided thereon. For example, Bigbom is not liable for:
- the proper functioning of the Bigbom
- the quality of any Bigbom algos
- the (lack of) financial benefit for the Users through the use of the Bigbom
- any situation where Users mobile device, login details and/or password is stolen and any third party subsequently makes use of the Bigbom without User’s consent
- any damage or alteration to User’s equipment including but not limited to users’ devices as a result of the installation or use of the Bigbom;
- a failure to meet any of Bigbom’s obligations under these Terms where such failure is due to events beyond Bigbom’s reasonable control.
The information and data on the out of the Bigbom network sites or so are User Generated. Bigbom has no influence on the data and information that is transmitted between them, and Bigbom will not monitor any content on the internet that is not generated or distributed from us. Therefore, Bigbom is not liable for any data and information. Possibly, we will report or apply for a law suite (in case of high severity) if we are notified that the content or information is unlawful, violating these Terms or is otherwise inappropriate out there that may give harm to the Bigbom ecosystem .
The TEAM does not take responsibility for problems caused by external reasons, like, for example, the availability of the web servers, power failures or performance of the brokers, on which we have no influence. Should financial or personal losses and/or financial damage occur due to such events, we cannot be held responsible for them. Despite careful research and thoughtful supply of all the information, we are not responsible for any possible failure.
We take over expressly no responsibility for our products. Should the customer trade using our products at any market e.g. Foreign exchange market, it will be done by his/her own decisions and under his/her own responsibility. The owner does not take responsibility for possible losses at the foreign exchange markets or other investments. With the use of Bigbom, the customer agrees that he was informed by us expressly about the risks.
Users will indemnify, defend, and hold Bigbom harmless from and against all liabilities, damages and costs (including settlement costs and reasonable attorneys’ fees) arising out of third party claims regarding:
- any injury or damages resulting from behaviour of User related to the use of our Bigbom and
- breach by User of these Terms or violation of any applicable law, regulation or order.
Bigbom reserves the right to update and change the Terms and Conditions from time to time without any advance notice. Any new features that augment or enhance the current service, including the release of new tools and resources, shall be subject to the terms. Continued use of the Bigbom and/or guide after any such changes shall constitute your consent to such changes.
If we do not enforce (parts of) these Terms, this cannot be construed as consent or waiver of the right to enforce them at a later moment in time or against another User.
Users cannot transfer the rights and obligations from these Terms to third parties.
The invalidity or unenforceability of any provision of these Terms shall not affect the validity or enforceability of any other provision of these Terms. Any such invalid or unenforceable provision shall be replaced or be deemed to be replaced by a provision that is considered to be valid and enforceable and which interpretation shall be as close as possible to the intent of the invalid provision.
14. Complaints, comments and suggestions
Bigbom devotes all of our effort to provide the optimal service. If you have a complaint, comment, questions or suggestion, do not hesitate contact us at [email protected] or hotline: 028 2201 2111 Please provide us with your contact details, and a clear description and reason for your complaint. Complaints are usually processed within 7 working days.
hotline: 028 2201 2111