Privacy Policy

Thank you for visiting Bigbom.com owned by Bigbom Pte Ltd, Bigbom Singapore, and developed by Bigbom Vietnam Technology Co., Ltd.

We hereby guarantee the security of your personal information. The detailed information below will help you understand better our commitment to protect user interests.

1. Data stored by the system

  • Contact information

Full name, valid email address, phone number, etc., or other contact information provided upon registration. We may collect other information inclusive of your role and position within your organization, business name, website address, advertising budget, etc.

  • Log-in information

When you visit Bigbom’s application and website, the third-party tracking system will automatically record such information as follows: IP address, cookies, data about the pages you have visited and your interaction while using our application, etc. This information helps us analyze and understand how you are using Bigbom to improve your experience.

  • Transaction information

When you sign up for the service, we collect information regarding your payment process. Such information includes your name, email address, and phone number. For future purchases, we may retain the last four digits of your credit card for identification purposes. We utilize third-party service providers to process credit card transactions, namely the payment gateway Stripe.com. These third parties are monitored under their own agreements.

  • Information created by you on the system

The data created when you log in to the system including advertising image and content, affiliate links, expense, and advertising budget will be kept confidential by Bigbom. We are not responsible for the privacy of any of your information under the circumstance that it is disclosed by you, your staff, or other partners authorized by you.

If you close your account, we may still retain certain information related to your account for the purposes of analysis and archive integrity, and for the process of fraud prevention, payable fee collection (if any), or other actions as permitted by law.

2. Techniques for information security

It is of the utmost importance that your personal information is secured. Information transmission is encrypted via the encryption-based Internet security protocol – Secure Sockets Layer. Meanwhile, other third-party services are utilized to enhance the protection of your information. We pay special attention to your credit card information to ensure its safety. Therefore, Bigbom does not collect and store any information regarding your credit card. All your credit card information is handled by Stripe.com, which is one of the world’s best payment gateways. However, no method of transmission over the Internet or any method of electronic storage is completely secure. Consequently, during our perpetual effort to use secure encryption to protect your personal information, Bigbom cannot guarantee absolute security. If you have any questions or concerns regarding the security of our website, please contact us by email.

3. The purpose for which we may use your information

Bigbom will not disclose your personal information to any third parties without your express consent, except as set forth in this privacy statement.

Bigbom will use your personal information to:

  • During your experience with the service:

    • Identify and authenticate users

    • Process transactions

    • Operate and optimize the website

    • Connect with you on social media (Facebook, Linked In, etc.)

    • Contact you by phone or email

    • Personalize and continuously improve your experience

    • Send you new notifications about updates, alerts, support, or marketing newsletters

    • Rate our products and services

    • Track transactions and perform other analytics

  • Regarding legal acts:

    • Enforce the protection of Bigbom’s property and intellectual property.

    • Prevent material damage and imminent financial loss.

4. Cookies in data storage

A cookie is a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Each computer accessing our website is assigned a different cookie.

5. Update on the privacy policy

We reserve the right to change this privacy policy at any time so please be advised to review it often. If that we make material changes to this policy, we will notify you here or with a notice on our homepage for you to know what information we collect, how we use it, and under what circumstances (if any) we will disclose it.